RCR Contact Solutions are looking for leaders to join our growing company. On offer is a competitive salary and benefits package plus a commitment to offering you opportunities to grow your career as RCR grows.
RCR Contact Solutions are looking for leaders to join our growing company. On offer is a competitive salary and benefits package plus a commitment to offering you opportunities to grow your career as RCR grows.
Job Description
Job Description
Experience & Skills
We are actively searching for experienced Customer Service Advisors to join a rapidly growing business.
Customer Service Advisor duties:
· Answering and resolving inbound calls from customers with speed and precision.
· Deliver quality customer service with patience, empathy and building rapport are essential.
· Record, track, and effectively resolve incidents and queries.
· Comply with company policies and practices.
· Update your knowledge through the associated guidelines and procedures.
· Manage databases, tools, applications and operating systems.
· Strive to achieve first call resolution.
We are actively searching for experienced Customer Service Advisors to join a rapidly growing business.
Customer Service Advisor duties:
· Answering and resolving inbound calls from customers with speed and precision.
· Deliver quality customer service with patience, empathy and building rapport are essential.
· Record, track, and effectively resolve incidents and queries.
· Comply with company policies and practices.
· Update your knowledge through the associated guidelines and procedures.
· Manage databases, tools, applications and operating systems.
· Strive to achieve first call resolution.
Who are we looking for?
Who are we looking for?
· Evidence of effective interpersonal, skills.
· Previous experience working in a call centre environment is essential.
· Excellent verbal and written communication skills.
· Good numeric and verbal reasoning skills.
· Effective problem-solving skills.
· Client/customer management skills
· Other European languages would be advantageous but not essential
· Evidence of effective interpersonal, skills.
· Previous experience working in a call centre environment is essential.
· Excellent verbal and written communication skills.
· Good numeric and verbal reasoning skills.
· Effective problem-solving skills.
· Client/customer management skills
· Other European languages would be advantageous but not essential
Benefits Package
RCR offers a competitive salary, benefits & bonus package based on your previous experience.
RCR offers a competitive salary, benefits & bonus package based on your previous experience.
Apply Now
Apply Now
Apply Now