About RCR

The RCR Advantage

Abstract Image of Wave

Technology

Technology

Technology

Technology

Agent Assist

Agent Assist

Agent Assist

Aktify Logo
Aktify Logo

Aktify is a conversational intelligence company that connects brands to consumers with the end goal of getting them on the phone with a human agent.

Aktify is a conversational intelligence company that connects brands to consumers with the end goal of getting them on the phone with a human agent.

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CallMiner Logo
CallMiner Logo

CallMiner can now revolutionize contact center quality and efficiency. VoiceStream’s real-time audio feeds the analytics in Alert providing the ability to determine a caller’s intent.

CallMiner can now revolutionize contact center quality and efficiency. VoiceStream’s real-time audio feeds the analytics in Alert providing the ability to determine a caller’s intent.

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Birch AI Logo
Birch AI Logo
Birch AI Logo

BirchAI reduces Average Handle Time by up to 35% by automating complex after-call-work (ACW).

BirchAI reduces Average Handle Time by up to 35% by automating complex after-call-work (ACW).

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BI / Dashboards

BI / Dashboards

BI / Dashboards

Verint Logo
Verint Logo

Capture and aggregate data across multiple systems while providing a unified framework for performance.

Capture and aggregate data across multiple systems while providing a unified framework for performance.

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XSell Logo
XSell Logo

XSELL Agent Experience empowers customers to amplify contact center CX results via AI-driven agent assist solutions.

XSELL Agent Experience empowers customers to amplify contact center CX results via AI-driven agent assist solutions.

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Aceyus Logo

A customer experience platform designed to show contact centers the full customer journey through reporting dashboards with omnichannel connections.

A customer experience platform designed to show contact centers the full customer journey through reporting dashboards with omnichannel connections.

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Gamification & Knowledge Management

Gamification & Knowledge Management

Gamification & Knowledge Management

TouchPoint Logo
TouchPoint Logo

Unleash your workforce's full potential with TouchPoint One's versatile portfolio of gamification solutions.

Unleash your workforce's full potential with TouchPoint One's versatile portfolio of gamification solutions.

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2Ring Logo

Calculate & display real-time data on large screens, and also directly on computer screens of supervisors, agents and even mobile.

Calculate & display real-time data on large screens, and also directly on computer screens of supervisors, agents and even mobile.

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Zoho Logo
Zoho Logo
Zoho Logo

A customer experience platform designed to show contact centers the full customer journey through reporting dashboards with omnichannel connections.

A customer experience platform designed to show contact centers the full customer journey through reporting dashboards with omnichannel connections.

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Voice

Voice

Voice

WellSaid Logo
WellSaid Logo
WellSaid Logo
WellSaid Logo

Beautiful voices, on-demand. Create engaging digital experiences with natural sounding AI-voices.

Beautiful voices, on-demand. Create engaging digital experiences with natural sounding AI-voices.

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Nuance Logo
Nuance Logo
Nuance Logo
Nuance Logo

Nuance Gatekeeper™ improves experiences and prevents fraud in digital and voice channels.

Nuance Gatekeeper™ improves experiences and prevents fraud in digital and voice channels.

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Snap Recordings Logo
Snap Recordings Logo
Snap Recordings Logo
Snap Recordings Logo

Professional Voice Overs & A.I.-Powered Messaging Tools For RCR

Professional Voice Overs & A.I.-Powered Messaging Tools For RCR

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